How Cision uses AI video to scale multilingual support and improve client experience
How Cision uses AI video to scale multilingual support and improve client experience
Cision is a leading global provider of PR, marketing, and media communication technology. Its all-in-one platform helps brands connect with audiences, monitor media coverage, and measure campaign performance. Headquartered in Chicago, Cision serves thousands of customers worldwide and employs over 4,000 people.
Details
Industry: Media
Headquarters: UK
Company size: Enterprise: 1000+
"180 videos. 5 languages. 0 hassle."
Lucy Radcliffe
Global Director (CisionOne Enablement)
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