# [Example Interactive customer service simulation](https://community.synthesia.io/c/examples/example-interactive-customer-service-simulation)

Watch a real customer exchange, then answer three questions to prove you can handle real situations on the floor.

Duplicate it to pick apart how it was made or use it as a template for your own videos.

#### Retail

[+ Duplicate video](https://app.synthesia.io/#/video/ddc52ecc-b963-4a70-9042-4f56581ef39a/duplicate)

**Learn more about creating interactive videos:**

[Interactive Training - Synthesia Academy](https://academy.synthesia.io/courses/interactive-training)