Roleplay Sessions

How Roleplay Sessions work, how to make them, and how to share them with learners.

Articles

• What are Roleplay Sessions? Learn how Roleplay Sessions let your team practice real conversations with AI avatars and get automated feedback on their skills.
• How do I create a Roleplay Session? Learn how to create a roleplay video in Synthesia, from designing the scenario to publishing it for learners.
• How do I publish a Roleplay Session? Learn how to publish a Roleplay Session to make it available in your organization's Learner portal.
• What are Roleplay Session scene types? Learn about the three Roleplay Session scene types in Synthesia — scripted, roleplay, and feedback — and when to use each one.
• How do I configure my roleplay and feedback scenes? Learn how to configure the roleplay and feedback scenes in Synthesia — including the persona, instructions, objections, skills, scoring, and retries.
• What is the Synthesia Learner Portal? Learn what the Synthesia Learner Portal is and who uses it.
• How do I assign Roleplay Sessions to learners? Learn how to assign Roleplay Sessions to your team, set expectations, and track progress from assignment through completion.
• How do I complete a Roleplay Session? Learn how to complete a Roleplay Session step-by-step, from microphone setup through roleplay to receiving feedback.
• How do I read roleplay feedback? Learn how to read your roleplay feedback in the Learn App, including your progress chart, attempt history, and the Summary, Skills, and Delivery tabs.
• How do I add learners to the learner portal? Add learners to your portal manually, in bulk via CSV, or automatically by syncing from your HRIS system.
• How do I track learner performance? Learn how to track learner performance in the Learner Portal using the Engagement and Results analytics views.
• How do I configure notifications for learners? Learn how to configure learner notifications via email, Slack, or Microsoft Teams so learners get reminders where they already work.