Trust Center - Synthesia

Synthesia

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Controls

Updated 7 minutes ago

Infrastructure security

Control	Status
Unique production database authentication enforced The company requires authentication to production datastores to use authorized secure authentication mechanisms, such as unique SSH key.
Encryption key access restricted The company restricts privileged access to encryption keys to authorized users with a business need.
Unique account authentication enforced The company requires authentication to systems and applications to use unique username and password or authorized Secure Socket Shell (SSH) keys.
Production application access restricted System access restricted to authorized access only
Production database access restricted The company restricts privileged access to databases to authorized users with a business need.
Firewall access restricted The company restricts privileged access to the firewall to authorized users with a business need.
Production OS access restricted The company restricts privileged access to the operating system to authorized users with a business need.
Production network access restricted The company restricts privileged access to the production network to authorized users with a business need.
Unique network system authentication enforced The company requires authentication to the "production network" to use unique usernames and passwords or authorized Secure Socket Shell (SSH) keys.
Remote access MFA enforced The company's production systems can only be remotely accessed by authorized employees possessing a valid multi-factor authentication (MFA) method.

Organizational security

Control	Status
Employee background checks performed The company performs background checks on new employees.
Confidentiality Agreement acknowledged by contractors The company requires contractors to sign a confidentiality agreement at the time of engagement.
Confidentiality Agreement acknowledged by employees The company requires employees to sign a confidentiality agreement during onboarding.
Performance evaluations conducted The company managers are required to complete performance evaluations for direct reports at least annually.
Password policy enforced The company requires passwords for in-scope system components to be configured according to the company's policy.

Product security

Control	Status
Data encryption utilized The company's datastores housing sensitive customer data are encrypted at rest.
Control self-assessments conducted The company performs control self-assessments at least annually to gain assurance that controls are in place and operating effectively. Corrective actions are taken based on relevant findings. If the company has committed to an SLA for a finding, the corrective action is completed within that SLA.
Penetration testing performed The company's penetration testing is performed at least annually. A remediation plan is developed and changes are implemented to remediate vulnerabilities in accordance with SLAs.
Data transmission encrypted The company uses secure data transmission protocols to encrypt confidential and sensitive data when transmitted over public networks.
Vulnerability and system monitoring procedures established The company's formal policies outline the requirements for the following functions related to IT / Engineering: - vulnerability management; - system monitoring.

Internal security procedures

Control	Status
Cybersecurity insurance maintained The company maintains cybersecurity insurance to mitigate the financial impact of business disruptions.
Configuration management system established The company has a configuration management procedure in place to ensure that system configurations are deployed consistently throughout the environment.
SOC 2 - System Description Complete a description of your system for Section III of the audit report
Whistleblower policy established The company has established a formalized whistleblower policy, and an anonymous communication channel is in place for users to report potential issues or fraud concerns.
Board oversight briefings conducted The company's board of directors or a relevant subcommittee is briefed by senior management at least annually on the state of the company's cybersecurity and privacy risk. The board provides feedback and direction to management as needed.
Board expertise developed The company's board members have sufficient expertise to oversee management's ability to design, implement and operate information security controls. The board engages third-party information security experts and consultants as needed.
Board meetings conducted The company's board of directors meets at least annually and maintains formal meeting minutes. The board includes directors that are independent of the company.
System changes externally communicated The company notifies customers of critical system changes that may affect their processing.
Organization structure documented The company maintains an organizational chart that describes the organizational structure and reporting lines.
Roles and responsibilities specified Roles and responsibilities for the design, development, implementation, operation, maintenance, and monitoring of information security controls are formally assigned in job descriptions and/or the Roles and Responsibilities policy.

Data and privacy

Control	Status
Customer data deleted upon leaving The company purges or removes customer data containing confidential information from the application environment, in accordance with best practices, when customers leave the service.